Start here

One easy question.
Then we’ll take it from there.

Whether you found us at a market, an Expo, from a brochure, our vehicle, the Weekly Reminders board or simply online, you do not need to know the aged-care system before you talk to us.

Prefer to call?

You will speak with a real person. Tell us what is happening in your own words and we will help work out the next practical step.

Call us (07) 5482 1492
Where are you up to?

Choose what sounds most like you.

You might be just starting, waiting, ready to choose a provider, thinking about changing provider, or trying to find someone who can deliver an approved service.

There is no wrong choice. Pick the closest one and we will start from there.

I have not registered yet We can make the first step less confusing, explain the general process and help you prepare for a conversation with My Aged Care. I have approval and need a provider Tell us the approved support, your suburb and preferred timing. We can check fit and availability and arrange a service-planning conversation. I am waiting for an outcome or funding We can help you stay prepared while you wait and agree on a useful time to reconnect rather than repeatedly “checking in”. I want to change provider We will listen first, understand what needs to be different, check fit and availability, and discuss how to avoid an unnecessary gap in support. I have CHSP and want a different provider Tell us the CHSP service you are looking at and what you need to be different. We can check whether Acclyptic is a suitable service match. I have CHSP but cannot find a provider Tell us the service, suburb and timing you need. We can check current availability quickly and be clear about what we can and cannot deliver.
Not sure? That is completely fine. Tell us what is happening or call (07) 5482 1492.
If there wasn’t a QR code

How did you hear about us?

This is optional. It simply helps us understand which local conversations, events and practical ideas are actually useful.

It does not subscribe you to marketing and it does not change how we respond to your enquiry.

Why this page exists

A brochure, market chat or event should lead somewhere useful.

We would rather help you find the right conversation than send everyone into one generic form.

Check current availability See Practical Living
The next step is simple

Ready for more life at home?

One conversation can be the beginning of more support, more choice and more life at home.

Find your next step (07) 5482 1492