Terms of Use

 

Last Updated: 23 August 2018

 

Acclyptic provides a personalised subscription service that allows our members to generate quotes, roster work and send invoices over the Internet.

These Terms of Use set out the terms and conditions which govern your use of our service. As used in these Terms of Use, "Acclyptic", "our service" or “member server” means the personalised service provided by Acclyptic including all features and functionalities, associated modules, the website, and user interfaces, as well as all content and software associated with our service.

Subscription agreement

General

This agreement includes:-

These terms and conditions;

The Code of Conduct;

Warranty

Changes to the agreement

We can change any term of this Agreement at any time by giving you 14 days notice.

Any changes to pricing and subscription pack particulars will be advertised with 30 days notice.

You may terminate your subscription as per your rights as set out in this agreement if changes to the price, subscription packs or functionality could reasonably be expected to adversely affect your use of the software (other than in a minor way or due to a change in law),

Contacting Us

If you have general questions about Acclyptic Operations or how to contact Customer Service for assistance, please visit our online help center at https://help.acclyptic.com.au.

If you have questions about your account, log in to your subscriber account and navigate to :-

a.        Main Menu -> Support

b.        Create a support ticket and follow the prompts.

Your Subscription

Free Trials

Your membership to Acclyptic starts with a free trial.

The free trial period of your membership lasts for one week, or as otherwise specified during sign-up.

The free trial period is intended to allow new members to explore the service and assess suitability to their own particular business requirements.

We reserve the right to revoke the free trial, limit eligibility or change duration at any time.

Members with an existing account are not eligible for a free trial period.

We may use method of payment, account email and other particulars, device ID particulars including IP address and company information of existing memberships to determine eligibility.

Membership

Your Acclyptic membership will continue to renew weekly, fortnightly or month-to-month, as per your selected preference, until you or we terminate it.

To use the Acclyptic service you must have Internet access, a compatible device/browser and provide us with one or more Payment Methods. "Payment Method" means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party.

Your membership subscription will expire at the end of your selected subscription period.

We may offer a number of membership plans, including special promotional plans or memberships offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties.

You can find specific details regarding your Acclyptic subscription by:-

a.     log in to your subscriber account and navigate to :-

Main Menu -> System

Billing

The membership fee for the Acclyptic service and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged as per your selected preference on a weekly, fortnightly or monthly basis to your Payment Method on the calendar day corresponding to the commencement of the paying portion of your membership; or when manually invoked via your subscriber account.

For automatic subscription renewal, you must turn on “Auto-Renew”.

To turn on “Auto-Renew”:-

a.     log in to your subscriber account and navigate to :-

Main Menu -> System

Turn on “Auto-Renew”

If you manually extend your subscription, the extension period will be added to the end of the active subscription expiration date.

To see when your subscription expires:-

a.     log in to your subscriber account and navigate to :-

Main Menu -> System

Payment Methods

To use the Acclyptic service you must provide one or more Payment Methods.

You can update your Payment Methods by :-

a.     log in to your subscriber account and navigate to :-

Main Menu -> System

We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorise us to continue to charge the applicable Payment Method(s).

You authorise us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee.

If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, your access to the service will be suspended on the expiration date until we have successfully charged a valid Payment Method.

For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.

Cancellation

You can cancel your subscription at any time, and you will continue to have access to the Acclyptic service through the end of your subscription period.

To the extent permitted by the applicable law, once payment is made, payments are non-refundable unless required by Australian Consumer Law. and we do not provide refunds or credits for any partial-month, fortnight or weekly subscription periods.

 To cancel:-

a.     log in to your subscriber account and navigate to :-

Main Menu -> System

Turn off “Auto-Renew”

If you cancel your subscription, your access to your Acclyptic services will automatically be restricted at the end of your current subscription period.

To see when your account will expire:-

b.     log in to your subscriber account and navigate to :-

Main Menu -> System

If you have any issues with the service please contact us immediately

Access

Your membership grants you a limited, non-exclusive, non-transferable right to access the Acclyptic service and no right, title or interest shall be transferred to you.

The Acclyptic service is available to you, the subscriber, and your employees only and you are responsible for any activity that occurs on your Acclyptic account and you agree not to give access to, disseminate or share your account details with other persons or entities.

Security

You agree that you will use the Acclyptic service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein and as the member, is responsible for the use and conduct by you and staff that have been granted access to the Acclyptic service.

You agree not to: circumvent, remove, alter, deactivate or degrade any of the content protections in the Acclyptic service; use any automated means to access the Acclyptic service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the Acclyptic service; insert any code or product or manipulate the content of the Acclyptic service in any way; or use any data mining, data gathering or extraction method.

You agree not to archive, reproduce, distribute, modify, display, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorised in these Terms of Use) content and information contained on or obtained from or through the Acclyptic service.

You agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Acclyptic service, including any software viruses or any other computer code, files or programs.

We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.


Conduct of Conduct and Unacceptable behaviour

 

The Acclyptic service includes communication tools to send email and text to other persons including clients, suppliers, contractors and staff. We are committed to providing a courteous and professional environment and expect a standard of behaviour from all members.

The Acclyptic service is monitored for unacceptable behaviour and any member found in breach of the following guidelines may have their account disabled without warning.

All members are to treat others with dignity and respect.

Demeaning, discriminatory, intimidating, harassing, derogatory or abusive language will not be tolerated and may result your membership cancelled without prior warning.

If you are subject to unacceptable behaviour or notice that someone else is being subject to unacceptable behaviour please notify Acclyptic staff as soon as possible.

To report any breach of conduct

a.     Visit our online help center at https://help.acclyptic.com.au.

 

 

Warranties and Limitation of Liability

 

The Acclyptic service is provided "as is" and without warranty or condition.

The Acclyptic service may not be uninterrupted or error-free and you, the member, are responsible for the accuracy and precision of any and all calculations undertaken within the service.

You waive all special, indirect and consequential damages against us.

© 2018 All Rights Reserved | Acclyptic (ABN 60102697251)